The ICI travel and tourism course has been designed in conjunction with industry representatives and helps you learn the skills you need to succeed within the industry quickly and conveniently.
1
Tourism Defined
Definitions
Tourism platforms
Terminology
Economic importance
2
The Tourism System
The concept of a system
Transit region
The destination
The tourism industry
The tourist
The tourism system
The Origin region
3
The Development of Tourism
Growth of tourism
Post war tourism growth
Long-term forecasts
4
Tourist Destinations
Destination image
Global patterns of tourist distribution
Regional patterns of tourist distribution
Elements of a destination
Tourist destinations
5
The Tourism Product
Introduction to tourism product
The tourism product
Natural categories
Cultural categories
Attractions
Interpretation of sites
Festival and events
6
The Tourism Industry
The tourism industry
Distribution systems
The travel agent, tour operators and wholesalers
Transport Accommodation
Tourism Industry organisations
7
Tourists
Market segmentation
Methods segmentation
Consumer behaviour
8
Economic Issues in Tourism
The positive impacts of tourism
Costs/negative impacts of tourism
National tourism profile
Economic issues in tourism
9
Socio-cultural and Environmental Impacts
Positive socio-cultural impacts
Generation of waste
Introduction to socio-cultural impacts
Socio-cultural and environmental impacts
Negative socio-cultural impacts
Factors affecting impacts
Dimensions of tourist-host encounters
Authenticity Introduction to environmental impacts
Positive and negative environmental impacts
Permanent modification
Tourist activities
10
Tourism Planning
Components of planning
Tourism planning
Approaches to tourism planning
Organisations involved in planning
The role of government in tourism planning
Planning in underdeveloped countries
11
Alternative Tourism
Food & wine tourism
Alternative tourism
Nature-based tourism & ecotourism
Caravanning
Business tourism
Cultural and heritage tourism
Sports tourism
Seniors tourism
Indigenous tourism
Backpackers
Cruise shipping
International student and study tourism
Medical/scalpel tourism
Cycling tourism
12
The Future of Tourism
The dynamic nature of tourism
The future
Forces restricting and enabling world tourism growth
Ecologically sustainable development
Sustainable tourism
The emergence of eco-tourism
13
Receive & Process Reservations
Receive reservation request
Record details of reservation (manual and computerised)
Update reservations
Advise others on reservation details
14
Access & Interpret Product Information
Identify and access product information
Interpret product information
Provide product advice
15
Sell Tourism Products Services
Identify customer needs
Suggest products to meet customer needs
Follow up sales opportunities
16
Source & Provide Destination Information & Advice
General Destination Information
Recording, Storing & Updating Destination Information
Meeting Customer Needs for Destination Information
17
Communicating Effectively With Tourists
What is communication?
Good communication in the tourism industry
What to say to a tourist
How to make a tourist feel welcome
Talking on the telephone
Communication in problem solving
18
Setting Up a Tourist Business
Looking after the tourist
Why start a tourism business?
Making the product, providing the service
Pricing
Promoting my business
Selling
Being a good business person
Networking
How Will You Benefit?
Fast track your career in travel and tourism
Learn the inside secrets of how to become a travel and tourism pro in months not years!
Study a travel and tourism course that was designed in conjunction with the travel and tourism industry
Free up valuable time, don’t waste time and money travelling to classes
Study at your own pace whenever and wherever you are
Have access to a tutor
Easy interest free payment plans from as low as $39 per week
Start reaping the benefits by enrolling today!
Career Prospects
Ever thought about making holidays your life? If you love working with people this is the job for you. Start a vibrant and exciting career in travel and tourism! With the right credentials, you can gain excellent positions with the following types of organisations:
Domestic airlines
International airlines
Retail travel agencies
Wholesale travel agents
Regional tourist information services
Tourism marketing consultancies
Inbound tour operators
Theme parks and tourist attractions
Coach tour companies
Cruise lines
Conference and incentive travel tour coordinators.
Earning Potential
The earning potential of a travel and tourism consultant or manager depends greatly on the level of training and experience they have. Travel Agent wages can vary between $24,781 to $50,547 per annum.
Course Levels Explained
This course leads to the awarding of either a Diploma or Advanced Diploma depending on which level you enroll at. The different levels are achieved by the amount of course content and assessments involved within each module at intermediate (Diploma) and advanced (Advanced Diploma) levels. You will be able to learn about what the difference is between the two levels below:
Diploma
Qualifications recognises the graduates capacity for initiative and judgment across a broad range of technical and management functions. Diploma holders typically have personal responsibility and autonomy (semi-independence) in performing technical operations or organising others in the workplace.
Advanced Diploma
The graduate is able to apply a significant range of principles and techniques across various contexts and functions. Graduates can expect to be involved in significant judgments, planning, and leadership/guidance functions related to workplace products, services, operations or procedures.
Prerequisites
There are NO previous work or education requirements for entry into any course level. Students may enroll directly into the diploma or advanced diploma levels without completing lower ranked qualifications. Graduates can expect higher course levels to result in higher potential salary, positions and skill capabilities.
Course Length
Diploma Level
24 weeks
Advanced Diploma Level
31 weeks
ICI courses allow you to study at your own pace with no assignment deadlines. This means that you determine the pace of the course and within which time period you will ultimately complete your studies in.
Completing your course with ICI is flexible as you can fast-track and graduate in a matter of months. You complete activities and submit assignments whenever you are ready.
The maximum time given to complete a program is three years.
Study Mode: Online Learning
This entire course is carried out via Distance Learning (also known as correspondence learning). Distance learning is ideal if you need to adapt around work, family, or other commitments. It is also extremely beneficial should you simply wish to fast track your studies (and career) and not be locked into a timetable.
Our course content and learning experience ensure that your course is relevant and interesting. Learning, tutorial assistance and assessments take place whenever and wherever you are in the country or world. It takes place at your own pace on your own terms to fit your lifestyle. As an ICI student, you’ll never endure a pop quiz, spend countless hours and hundreds of dollars travelling, and never be late with an assignment or for class.
Recognition & Accreditation
This course is recognised and accredited by the International Association of Private Career Colleges (IAPCC). The courses offered by ICI are unique as they take a very “hands on” approach. Our courses are not designed to teach you just the “theory” behind the industry – they are written and tutored by industry professionals and will fast-track you into a new career of your choice.
Various government departments and business’s have enrolled their own staff with ICI for further training and development and is a strong indicator of acceptance and recognition by employers and industry.
The following is a partial list of companies and government departments which have enrolled or sponsored staff into ICI courses:
Ministry of Defence
Sports Centre, University of Kent
Department of Tourism, Regional Development & Industry
The Placement People
Skill Hire
Metcash Trading Ltd
Navman Technologies
The European Fund
Employment Directions Network
The Salvation Army
Calvin Klein
John Paul College
Legal Aid Commission
Melton Council
Mitsubishi Corporation
Commonwealth Bank
HSBC
American Express
Clayton UTZ
Hennikers Solicitors
Villari Lawyers
Prisoners Education Trust (HM Prison Service)
Uniting Care Institute of Family Practice
Workplace Authority
Centacare Employment Group
Employment Directions
MAX Employment
Gunnebo (Security)
Brookfield Multiplex
Coles Myer Ltd
Already in the Profession or Industry?
This course and qualification is a great way of consolidating existing knowledge via Recognition of Prior Learning (RPL), updating your industry skills and contributing towards your professional development. It is also one of the most practical steps you can take towards working towards gaining a promotion or better paid position.
Course fees can be claimed as a tax deduction as long as the course is sufficiently connected to your work activities.
What Do I Get?
All materials essential for course completion are included in the cost of the course fee. Upon enrollment, students receive:
All required study materials and course notes
Assignment projects with constructive tutor feedback
A tutor who will service all of your course and career questions and guidance needs.
On successful completion of the course you will receive:
A graduation certificate officially recognizing your successful completion of studies and qualifications as a travel and tourism consultant, manager or operator
Transcripts indicating units completed
Letter of recommendation and validation for current and future employers
Post-nominal letters placed after your name which indicate that you hold the relevant qualification. For example: John Smith, DipTT
Cut Off Date
Friday, 10th February 2023 is the next enrollment cut off date. Places are limited, in demand and entry into the course is on a first come first served basis.
Your enrollment is processed and acknowledged within 24 hours of the Institute receiving your application. You can expect to receive your course within days of enrolling. When you start your ICI course its at your own pace and you determine when you finish. Don’t miss out. Enroll today!
Course Investment & Payment Plans
How do I get started?
Click on one of the Enroll Now buttons below and you could be working on your first lesson – and towards a new career – in a matter of days!
As an ICI student, you’ll be able to train at home in your spare time, learning in the easiest possible way. There are no classes or lectures to attend, and no need to leave your job or change your schedule.
Enroll, Study at Home, and Graduate
ICI is committed to the successful completion of your course. The typical ICI student experience goes like this:
The Enrollment Process
Begin Your Studies
Getting Help When You Need It
Getting Assessed
Graduation
1
The Enrollment Process
Select the course that interests you. The International Career Institute website offers course overviews, course outlines, course fees, student testimonials, and information on career services for graduates.
When you are ready to enroll in a program, simply complete the online enrollment form, or call our toll-free number to speak with an enrollment adviser.
2
Begin Your Studies
On enrollment students receive a welcome email and letter with instructions on how to login into your course and access your course and tutorial support. You will not be required to purchase any further materials. Courses are divided into modules with assessments located at the end of these modules. Assessments (written assignments) are based on what you have been learning about. No exams are involved.
Study at your own pace
One of the many great benefits of our courses is their modular format creates an easier and more effective way for you to learn. And with no need to follow a fixed timetable, you get to study and submit assignment for each module at your own pace.
3
Getting Help When You Need It
Your courses are designed so that you can study independently. However, if you have a question about anything in your course, just contact one of our industry based tutors. Contact details are provided in your welcome email and letter. Your tutors are industry professionals who are ready to answer any questions about the course, assessments and industry for which you are training for.
4
Get Assessed
At the end of modules you are asked to complete assignments. With no fixed assessment dates ICI students can submit their assessments at any time. This allows students to progress through the course at a pace that suits their needs. Assignments can be submitted via the student portal or email directly to the tutor.
Your assignments and projects will be graded on the following scale:
Grading scale
Lesson Grade (%)
Letter Equivalent
Rating
100 - 80
A
Outstanding level of achievement
79 - 60
B
High level of achievement
59 - 50
C
Satisfactory level of achievement
49 - 40
D
Marginal level of achievement
0 - 39
F
Failed to complete course requirements
You must pass all modules and achieve a minimum of a C or higher in all studies to graduate. Should you not pass an assignment you are able to retake assessments as many times as you need (free of charge) in order to improve your results. Full tutorial support is available to guide you towards successfully completing your course.
5
Graduation
Graduates of the Institute are eligible for assistance under the Graduate Career Services Program which includes assistance in job searches (by career and region), preparing cover letters, tips on interviewing, and much more. As part of your graduation package, we offer a Certified Professional Resume Writer free of charge to help you compose your resume. All graduates receive a certificate of completion at the relevant level (Certificate, Diploma or Advanced Diploma / Executive Diploma), transcripts and a letter of recommendation.
